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Luxury concierge & high-end services

Magnetic Travel

Ibiza

End-to-end booking for a luxury concierge: clients book in a few clicks while the team cuts manual work by 80% — ready for new markets without a big budget.

  • −80% manual booking work
  • Mobile-first client experience
  • Scalable across markets

Magnetic Travel's affluent clients needed a simple way to book car rentals, boats, transfers, spa, drinks, groceries — even daycare. Their team was overwhelmed managing bookings by phone and email.

OpenMind delivered a custom platform that streamlines operations, delights clients, and supports growth without breaking the bank.

01

The challenge

A booking experience that feels as effortless and premium as the services being paid for — plus an internal system that removes the manual loop, ready to grow with the business and fit a limited budget.

02

Our solution

Think of an online store, but for luxury experiences. Clients browse and book services in a few clicks on phone or laptop; managers see all bookings, add services and make changes from a central dashboard.

We kept costs down by starting from a proven, pre-designed foundation and customizing it to Magnetic Travel's needs — focusing effort on what mattered: ease of use and readiness to scale.

03

Key takeaways

The right digital tool enhances a business: fewer repetitive tasks, happier clients, and a foundation Magnetic Travel can build on — whether serving more clients in Ibiza or expanding to new destinations.

  • Central team dashboard
  • Automated operations
  • International expansion ready
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